Privacy policy

Effective Date: August 5, 2026

Kristie Tovar Nutrition & Wellness ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your choices regarding your personal information.

Information We Collect
We may collect personal information that you voluntarily provide when you contact us, request services, complete forms on our website, schedule appointments, or communicate with us. This information may include:

  • Name
  • Email address
  • Mobile or telephone number
  • Mailing address
  • Date of birth
  • Insurance information
  • Referring provider information
  • Information related to your nutrition or healthcare needs that you choose to provide
  • Any other information you voluntarily submit through our website, forms, email, phone, or text messages

We may also collect limited technical information automatically through our website, such as:

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and similar technologies

How We Use Your Information
We use your information to:

  • Respond to your inquiries
  • Schedule and confirm appointments
  • Provide nutrition counseling and related services
  • Verify insurance benefits
  • Send appointment reminders and service-related communications
  • Improve our website and services
  • Comply with applicable legal and regulatory requirements

Text Messaging
If you choose to receive text messages from Kristie Tovar Nutrition & Wellness we may send messages related to:

  • Appointment scheduling and reminders
  • Insurance or billing questions
  • Requests for paperwork
  • General client service communications

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. Reply HELP for assistance.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Who We Share Your Information With
We do not sell your personal information.

We may share your information only when necessary with:

  • Healthcare providers involved in your care, when authorized or permitted by law
  • Insurance companies for benefit verification and claims processing
  • Secure service providers who assist us with scheduling, billing, website hosting, electronic health records, secure messaging, and payment processing
  • Government agencies or other parties when required by law

All third-party service providers are expected to maintain appropriate safeguards for your information.

Cookies and Website Analytics
Our website may use cookies and analytics tools to understand website traffic and improve user experience. You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

Data Security
We take reasonable administrative, technical, and physical safeguards to protect the personal information we collect. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices
You may contact us at any time to:

  • Request access to your personal information
  • Request corrections to your information
  • Ask questions about our privacy practices
  • Opt out of text messaging by replying STOP
  • Opt out of non-essential email communications using the unsubscribe instructions provided

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date.

Contact Us
If you have questions regarding this Privacy Policy, please contact:

Kristie Tovar Nutrition & Wellness
Phone: (818) 731-5352
Email: hello@kristietovarnutrition.com
Website: https://kristietovar.com